Our Core Services
Live Call Answering
Trained live representatives answer professionally as an extension of the client’s business—not as a generic message-taking service.
Lead Response
Respond to online inquiries and follow up with unbooked callers, estimates and open opportunities through calls, texts and emails.
Photo Requests
Contact customers and collect photographs or additional information needed before estimates and appointments.
Job Scheduling
Specialized scheduling integrated into your CRM workflows for estimates, appointments, and technician dispatch.
CRM Support
Total administrative office support, ensuring lead and job data is entered accurately into your business systems.
ROI Reporting
Advanced performance data and demand trend reporting to give you total clarity on your marketing and sales ROI.
The VOS Difference
VOS provides expert live representatives who function as a true extension of your office, not a chatbot or simple answering service. Our team masters your specific home-service pricing, handles customer objections, navigates service areas, and integrates seamlessly into your CRM workflows.
Partner Success Stories
“The team at VOS has made life incredibly easier and we are fortunate to work with them for our virtual phone answering, request creation and communication. Erika and team are professional, accurate and responsive to all of our inbound customer needs. They are fantastic and would definitely recommend to any business needing virtual office support. Thank you!”
Brian Mulvaney, Owner
“We have been working with VOS for the past six years. I am a working mom with school-age children. Using VOS has allowed me to step away from my business phone to be present with my girls after school every day. I have also come to realize a lot of our jobs are now booked after hours and weekends. Something I wouldn't have the capacity to do myself. Whatever the size and scale of your business, I would highly recommend Erika and her team!”
Nora Beauchamp, Owner
“Working with Erika and her team has been a smooth, professional experience. She’s incredibly responsive, thoughtful about her customers needs, and always looking for ways to improve service delivery. I also appreciate her flexibility, communication, and dedication. Highly recommend working with Erika and the team at Virtual Office Solutions!!”
Shemeka Threets, Partner
Partner with Experts
Boost your bookings and reclaim your time with a specialized team that acts as your internal office. Let us handle your growth today.
